Boil Water Advisory in 3 Cities : New Hope, Crystal & Golden Valley
Overview
Residents in New Hope, Crystal, and Golden Valley are currently under a boil water advisory due to a serious disruption in the water supply system. The issue was caused by a malfunctioning valve in the Golden Valley water tower, which unexpectedly shut down late Saturday night.
🔍 What Happened?
The City of New Hope first alerted residents on Sunday morning via social media. Many had already noticed problems—some homes were without water, and others experienced low water pressure.
According to New Hope Mayor John Elder, the problem stemmed from an altitude valve in the Golden Valley water tower that accidentally shut. This disrupted the flow and pressure of water across the joint system that serves all three suburbs.
Crews were dispatched immediately, and by 9:00 a.m. Sunday, efforts to restore water were in progress. By midday, the valve had been reopened, and pressure was beginning to stabilize.
“We’re still investigating how this happened to make sure it doesn’t happen again,” Mayor Elder shared on Facebook.
đźš± What Is a Boil Water Advisory?
A boil water advisory is issued when water pressure drops low enough that it might allow bacteria or contaminants to enter the system. Even if pressure is restored, water is not automatically safe until tested.
As of now, the Minnesota Department of Health is conducting those tests. Until results are confirmed, residents are advised to boil tap water for at least 1 minute before using it for:
Drinking
Brushing teeth
Cooking or preparing food
Washing fruits and vegetables
Making formula or ice
Boiling water kills harmful organisms like E. coli, Salmonella, and Giardia, which can be dangerous for children, the elderly, and people with weakened immune systems.
đź‘Ą Impact on Residents
Since early Sunday, multiple neighborhoods experienced water outages or low pressure. Even though pressure is now returning to normal, the advisory will remain until test results confirm safety.
What to do now:
Use bottled water for drinking and cooking.
If using tap water, boil it first.
Don’t use water from ice machines or soda fountains until the advisory is lifted.
Sanitize baby bottles and feeders by boiling them.
Most home filters do not remove bacteria, so boiling is still necessary.
Pets should also be given boiled or bottled water.
⏳ When Will It Be Safe?
There’s no exact timeline yet for lifting the advisory. Officials have made it clear—public safety comes first. The advisory will be lifted only once water tests confirm no contamination.
Stay updated through:
Official city websites
Local news
Social media alerts
🧠A Thoughtful Reminder
This situation shows how even a small malfunction in our water infrastructure can affect thousands of people overnight. Thankfully, city teams and health officials acted quickly to prevent further risk.
While testing continues, follow all boiling guidelines carefully. It’s a small step that protects you, your family, and your community.
🧼 What to Do After the Advisory Is Lifted
Once the boil water advisory in New Hope, Crystal, and Golden Valley is officially lifted, residents are encouraged to take a few important post-precaution steps to ensure the water in their homes is completely safe to use.
Flush household plumbing systems by turning on all cold water faucets for at least 5 minutes.
If you have water-using appliances (dishwashers, water softeners, ice makers), run them through one full cycle.
Discard ice made during the advisory period and make a new batch using safe water.
Replace water filter cartridges in refrigerators or under-sink systems, as they may have trapped contaminants.
Clean and sanitize items like coffee makers, humidifiers, and water dispensers.
Following these steps will help restore your home’s water system to normal and ensure your family’s continued safety.
Stay connected with city updates for detailed instructions once the advisory is officially removed.   Â
